UPM CUSTOMER ONLINE REFERENCES

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      WELCOME TO UPM CUSTOMER ONLINE

      Customer Online (COL) is your personalized portal for access to UPM’s e-Business services for the paper business. It is an easy access to your on-line applications which offer information relating to our day-to-day business and allow you to make transactions 24/7.

      ACTIVATE YOUR ACCOUNT TO UPM CUSTOMER ONLINE

      The tool is available for our existing customers only. Please contact your UPM Customer Service Specialist for sign on and password information.

      WHY SHOULD YOU USE COL IN YOUR DAILY WORK?

      Because COL is a time saver and efficiency improver
      • - Your data is available real-time 24 x 7
      • - You can remove delays which occur over email and phone calls
      • - Answers are available with just a few clicks

      Because with COL you can get detailed data content and features
      • - You can get extensive information across your orders, deliveries, stocks and invoices.
      • - You can easily create your call-offs online
      • - Your document copies and Excel reports are available immediately upon request

      Because COL is easy to use
      • - Simple navigation
      • - Attractive and customizable user interface

      REQUEST DOCUMENT REPRINT ONLINE

      Save time by having all your order confirmations, delivery notes and invoice reprints available 24/7. With UPM CUSTOMER ONLINE, it’s easy; you can have all documents emailed to you and ready for printing within a few clicks!

      CREATE WEB CALL-OFF ONLINE

      Imagine an e-tool which allows you to see your available stock for delivery real time and to make call-offs. Now, with Web Call-Off, the new online tool as part of newly redesigned UPM CUSTOMER ONLINE, you can

      • - Pick in your stocks directly
      • - Create your call-off and
      • - Receive confirmation immediately!

      MANY USEFUL APPLICATIONS FOR YOUR NEEDS

      E-claims online tool provides you the option to enter claims electronically. Entering complete information will ensure speedy processing.

      Paper calculator, the easiest way to calculate how much paper is required to produce a given number of issues of a publication and estimate the costs. This tool is primarily designed for the publishing and printing industries.

      Label calculator allows you to calculate different parameters and convert them to equivalent values (metric or imperial). For example, you can easily calculate the gross area of paper in m² based on the reel width and length.

      Paper trading is an advertising channel from which selected UPM customers can find side runs and stock lots available for sale and to make enquiries on them.